Terms of Service
Last updated: April 26, 2026
Please read these Terms of Service ("Terms") carefully before using Mneva. These Terms constitute a legally binding agreement between you and Mneva ("Mneva," "we," "us," or "our") governing your access to and use of our website at mneva.app, our web application, and any related services (collectively, the "Service").
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
1. ELIGIBILITY
Age Requirement. You must be at least 13 years old to use the Service. If you are between 13 and 18 years old, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
Legal Capacity. By agreeing to these Terms, you represent that you have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Geographic Restrictions. The Service is operated from the United States. We make no representation that the Service is appropriate or available in all locations. You are responsible for compliance with local laws where you access the Service.
2. ACCOUNTS
Registration. To access most features, you must create an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Security. You agree to notify us immediately of any unauthorized access to or use of your account. We are not responsible for losses caused by your failure to safeguard your account credentials.
Account Termination. We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that violates these Terms, harms other users, or harms our business interests.
3. ACCEPTABLE USE
You agree not to use the Service to:
- Violate any applicable law, regulation, or third-party right
- Upload, generate, or share content that is illegal, harmful, threatening, abusive, defamatory, obscene, or infringing
- Interfere with or disrupt the Service, servers, or networks connected to the Service
- Attempt to gain unauthorized access to any part of the Service, other users accounts, or related systems
- Use automated scripts, bots, scrapers, or crawlers to access or interact with the Service
- Resell, redistribute, or commercially exploit the Service without our written consent
- Upload content containing sensitive personal information about others without their consent
4. CONTENT AND INTELLECTUAL PROPERTY
Your Content. You retain ownership of the flashcards, decks, notes, and other content you create or upload to the Service. By using the Service, you grant us a limited license to store, display, and process your content solely for the purpose of providing and improving the Service.
Public Content. If you choose to share decks publicly or join public study circles, you understand that other users may view, copy, or interact with that content. Do not share anything you wish to keep private.
AI-Generated Content. Mneva may use artificial intelligence to generate flashcards, summaries, or other study materials based on your input. You are responsible for reviewing AI-generated content for accuracy before relying on it.
Our Intellectual Property. All Mneva branding, logos, code, designs, and original content are owned by Mneva and protected by copyright, trademark, and other laws. You may not copy, modify, or distribute our proprietary materials without permission.
5. PAYMENTS AND SUBSCRIPTIONS
Pricing. Certain features require a paid subscription. Pricing is listed on our pricing page and may change from time to time. We will notify you before any price change affects your current subscription.
Billing. Payments are processed by Stripe. By subscribing, you agree to pay all applicable fees and taxes. Subscriptions automatically renew unless you cancel before the renewal date.
Refunds. We generally do not provide refunds for partial billing periods. If you believe you were charged in error, contact us within 14 days and we will review the charge.
Cancellation. You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period.
6. DISCLAIMERS
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, secure, or free from viruses or harmful code. We do not guarantee that any study content or algorithm will produce a particular academic result.
7. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Mneva and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including loss of data, profits, or academic outcomes. Our total liability will not exceed the amount you paid us in the 12 months preceding the claim, or $100 if you did not pay.
8. INDEMNIFICATION
You agree to indemnify and hold harmless Mneva and its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of the Service, your content, or your violation of these Terms.
9. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute arising from these Terms or the Service will be resolved in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.
10. CHANGES TO THESE TERMS
We may update these Terms from time to time. When we make material changes, we will notify you by email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
11. CONTACT US
If you have any questions about these Terms, contact us at:
- General inquiries: support@mneva.app
- Privacy-related requests: privacy@mneva.app
- Billing issues: billing@mneva.app
- Legal notices: legal@mneva.app
- School and institutional licensing: schools@mneva.app
Mneva • mneva.app/support