Last Updated: April 26, 2026
Effective Date: April 26, 2026
Please read these Terms of Service ("Terms") carefully before using Mneva. These Terms constitute a legally binding agreement between you and Mneva ("Mneva," "we," "us," or "our") governing your access to and use of our website at mneva.app, our web application, and any related services (collectively, the "Service").
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
You must be at least 13 years old to use the Service. If you are between 13 and 18 years old, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
By agreeing to these Terms, you represent that you have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
The Service is operated from the United States. We make no representation that the Service is appropriate or available in all locations. You are responsible for compliance with local laws where you access the Service.
To access most features of the Service, you must create an account by providing a valid email address and creating a password, or by authenticating through a supported third-party provider (Google, Microsoft, or Apple). You agree to provide accurate, current, and complete information during registration.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@mneva.app if you suspect unauthorized access to your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
You may not create multiple accounts for the same individual. We reserve the right to terminate duplicate accounts.
You may delete your account at any time through Settings. Upon deletion, your account data will be removed in accordance with our Privacy Policy.
We reserve the right to suspend or terminate your account at any time, with or without notice, if we determine that you have violated these Terms, engaged in fraudulent activity, or used the Service in a way that harms other users or the platform. If we terminate your account without cause, we will refund any prepaid subscription fees for the unused portion of your billing period.
Mneva provides a study platform that includes flashcard creation and review tools, AI-assisted card generation, adaptive learning features, study games, a public deck marketplace, study circles, leaderboards, a memory map visualization, and related educational tools.
Some features of the Service are available at no cost. Other features require a paid subscription. We reserve the right to change which features are free or paid with reasonable notice to existing users.
We aim to make the Service available 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted access. We may suspend the Service for maintenance, security, or technical reasons. We will attempt to provide advance notice of planned downtime where possible.
We reserve the right to modify, discontinue, or remove features of the Service at any time. We will provide reasonable notice of material changes that negatively affect your use of the Service. Your continued use after such notice constitutes acceptance of the changes.
Some features may be made available as beta or experimental releases. These features are provided as-is and may be modified or discontinued without notice. Beta features may contain bugs or function differently than described.
You may use the Service only for lawful personal or educational purposes in accordance with these Terms.
You agree not to:
You are solely responsible for ensuring your use of the Service complies with your educational institution's academic integrity policies. Mneva does not condone academic dishonesty. Using AI-generated flashcard content in a manner prohibited by your institution is your responsibility, not ours.
The Service allows you to create, upload, and share content including flashcard decks, card content, study circle messages, and profile information (collectively, "Your Content"). You retain ownership of Your Content.
By submitting Your Content to the Service, you grant Mneva a worldwide, non-exclusive, royalty-free, sublicensable license to use, store, display, reproduce, and distribute Your Content solely for the purpose of operating and improving the Service. This license ends when you delete Your Content or your account, subject to our data retention practices described in the Privacy Policy.
If you choose to make your decks, profile, or other content publicly visible, you grant other users of the Service the right to view, fork, and use that content for personal study purposes. You can change the visibility of your content at any time through the relevant settings.
You agree that Your Content will not violate any third-party rights including copyright, trademark, privacy, or publicity rights. You represent that you own or have the necessary rights to the content you submit, and that your submission does not violate any law.
We reserve the right to remove any content that violates these Terms, our community guidelines, or that we determine in our sole discretion to be harmful, offensive, or inappropriate. We will make reasonable efforts to notify you when we remove your content, except where doing so would compromise security or legal obligations.
If you submit feedback, suggestions, or feature requests to us, you agree that we may use that feedback for any purpose without compensation or attribution to you.
The Service uses artificial intelligence to generate flashcard content from your inputs. AI-generated content may contain errors, inaccuracies, omissions, or outdated information. We do not guarantee the accuracy, completeness, or fitness for any particular purpose of AI-generated content.
Content generated or displayed by the Service, including flashcards, study materials, and adaptive suggestions, does not constitute medical, legal, financial, academic, or any other form of professional advice. Do not rely on Service content for decisions requiring professional judgment. Always verify important information from authoritative sources.
You are solely responsible for reviewing AI-generated content for accuracy before relying on it. We strongly encourage you to verify factual claims, especially in technical, scientific, medical, and legal subject areas.
By using AI-powered features of the Service, you acknowledge that your input content is processed by OpenAI's API. Your use of these features is subject to OpenAI's usage policies in addition to these Terms. We are not responsible for OpenAI's processing of your data beyond our obligations under our Privacy Policy.
The Service and its original content, features, functionality, design, software, logos, trademarks, and trade dress are owned by Mneva and are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Service without our written permission.
As stated in Section 5.1, you retain ownership of content you create. Nothing in these Terms transfers ownership of Your Content to us.
If you believe that content on the Service infringes your copyright, please notify us at legal@mneva.app with the following information:
We will respond to valid DMCA notices in accordance with applicable law.
Mneva offers free and paid subscription tiers. Current pricing and features for each tier are described at mneva.app/pricing. Paid plans are billed on a monthly or annual basis as selected at checkout.
New users may be eligible for a free trial of a paid plan. The duration and terms of any free trial will be communicated at the time of signup. After the trial period ends, you will be charged the applicable subscription fee unless you cancel before the trial ends. We will remind you before your trial expires.
By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis at the frequency you selected (monthly or annually). Billing occurs at the start of each billing period. You are responsible for keeping your payment information current.
We may change subscription prices at any time. We will give you at least 30 days notice of any price increase. Price increases will apply to your next billing cycle after the notice period. Your continued use of the Service after the price change takes effect constitutes your acceptance of the new price.
You may cancel your subscription at any time through Settings under Billing. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until the end of the period you have paid for. Cancellation does not entitle you to a refund for the current billing period except as described in Section 8.6.
Monthly subscriptions: We do not offer refunds for monthly subscription fees once the billing period has begun.
Annual subscriptions: If you cancel an annual subscription within 7 days of your initial purchase or annual renewal, you are entitled to a full refund. After 7 days, annual subscriptions are non-refundable.
Exceptions: We may issue refunds at our discretion for extenuating circumstances. If you believe you are entitled to a refund outside of the above policy, contact us at billing@mneva.app.
If we discontinue the Service or materially reduce paid features, we will issue a prorated refund for any prepaid period.
Prices displayed may not include applicable taxes. You are responsible for any sales tax, VAT, GST, or other applicable taxes based on your location. Stripe automatically calculates and collects applicable taxes where required.
If a payment fails, we will attempt to retry the charge and notify you by email. If payment remains unsuccessful after reasonable retry attempts, we may downgrade your account to the free plan without further notice.
Teachers subscribing to the Classroom plan may create classrooms and invite students. By inviting students, you represent that you have appropriate authorization to add those individuals to your classroom under applicable educational privacy laws including but not limited to FERPA.
Teachers with Classroom plan access may view aggregated study performance data for students in their classrooms. Teachers may not access the private decks or personal study data of students outside the context of assigned classroom content.
If you are purchasing on behalf of a school or institution, contact us at schools@mneva.app for information about institutional licensing, invoicing, and purchase orders.
The Service integrates with and links to third-party services including but not limited to Google, Microsoft, Apple, Stripe, Supabase, OpenAI, and Discord. Your use of these third-party services is governed by their respective terms of service and privacy policies. We are not responsible for the content, practices, or availability of third-party services.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MNEVA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MNEVA, ITS OPERATORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MNEVA'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO MNEVA IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) FIFTY DOLLARS ($50.00).
You agree to defend, indemnify, and hold harmless Mneva and its operators, employees, and affiliates from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
Before filing any formal legal claim against Mneva, you agree to attempt to resolve the dispute informally by contacting us at legal@mneva.app with a written description of your claim. We will attempt to resolve the dispute within 30 days.
If we cannot resolve a dispute informally, you and Mneva agree to resolve the dispute through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in the United States. The arbitrator's decision will be final and binding.
YOU AND MNEVA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims.
Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights. Claims within the jurisdiction of small claims court may be brought in that court.
You may opt out of the arbitration agreement within 30 days of first accepting these Terms by sending a written notice to legal@mneva.app with the subject line "Arbitration Opt-Out." If you opt out, disputes will be resolved in state or federal courts located in the governing state described in Section 14.
These Terms are governed by the laws of the State of Tennessee, United States, without regard to its conflict of law provisions. Subject to the dispute resolution provisions above, any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Tennessee.
These Terms, together with our Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and Mneva regarding the Service and supersede all prior agreements.
If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, power outages, internet disruptions, government actions, or third-party service failures.
These Terms do not create any third-party beneficiary rights.
We may provide notices to you by email to the address associated with your account or by posting a notice on the Service. You may provide notices to us by email at legal@mneva.app.
We may update these Terms from time to time. When we make material changes, we will notify you by email and by posting an updated version on the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms.
If you do not agree to the updated Terms, you must stop using the Service and may delete your account.
We will maintain a version history of these Terms at mneva.app/terms.
Mneva • mneva.app/support